NethVoice reports show no data – scheduled task runs without errors, filters return 404

[andrea-marchionni]

NethVoice report interface does not show any data, even though the scheduled report task completes without errors in logs.

In the browser console / network tab, the following errors appear:

GET pbx-report-api/filters/trunks 404 (Not Found)
Response: { "message": "filter values not present in cache", "status": "redis: nil" }

GET pbx-report-api/filters 404 (Not Found)
Response: { "message": "filter values not present in cache", "status": "redis: nil" }

Because of this, report filters are empty and no data is displayed in the UI.

If I manually run the scheduler commands I never get any errors.

Expected behavior:
Filters should be populated from cache/DB and reports should show call data.

Actual behavior:
Filters API returns 404 with redis: nil, and report pages remain empty.

[tommaso-ascani]

Test tag:

• https://github.com/nethesis/ns8-nethvoice/releases/tag/1.5.5-testing.10

Test Case

1. Log into nethvoice module (e.g. runagent -n nethvoice1)
2. Try to restart redis: systemctl --user restart reports-redis.service
3. Check if redis contains filters: podman exec -it reports-redis redis-cli GET values_filter, it should return a long list and not (nil).

[Amygos]

Testing release nethesis/ns8-nethvoice 1.5.5-testing.13